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Why is Qantas trending in New Zealand today?

THE QUICK ANSWER

The airline cancelled a Perth‑to‑Rome flight after passengers on the earlier Sydney‑to‑Perth leg reported bedbugs in economy seats. Qantas grounded the aircraft, performed a deep clean and re‑booked affected travellers.

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Why is Qantas trending in New Zealand today?
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What happened

  1. 9 Oct, 2026

    Passengers on Qantas flight QF5 reported bedbugs crawling on clothing, blankets and windows during the Sydney‑Perth leg [3]

  2. 10 Oct, 2026

    Qantas cancelled the subsequent Perth‑to‑Rome leg, returned the aircraft to Australia and carried out a deep cleaning of the affected seats [1]

  3. 11 Oct, 2026

    Affected passengers were provided hotel accommodation and re‑booked on alternative flights within 48 hours [1]

What you need to know

1

Bedbugs can hitchhike on luggage and clothing, so inspect belongings after travel.

2

Qantas performs routine disinfection of its fleet every 50 days and deep cleans when an issue is identified.

3

Passengers were offered antihistamines for bites, though supplies ran out on the flight.

4

The incident was limited to a small number of economy seats; other cabin areas were not affected.

NOT KNOWN YET

The precise source of the infestation and whether any other Qantas aircraft have been similarly affected remain under investigation.

Background

During a 16‑hour international service, passengers on the first leg of a Qantas flight from Sydney to Perth reported seeing bedbugs on their belongings and being bitten. The airline responded by cleaning the cabin, removing soft furnishings and seat covers, and isolating the affected seats before the aircraft continued to Rome. The next day, the return flight was cancelled and the plane was flown back to Australia for a thorough deep clean. Passengers received hotel stays and re‑booking within two days. Qantas says its aircraft undergo regular high‑standard cleaning and a precautionary disinfectant treatment every 50 days.

Bedbugs are small, blood‑feeding insects that can survive long periods without feeding and are known to travel on personal items. Health officials note that bites can cause itching and, in some cases, allergic reactions.

Questions people ask

Did the bedbug issue affect the entire aircraft?

Qantas said the problem was confined to a small number of economy seats; other sections were not reported to have insects.

Will Qantas flights be delayed because of this?

The specific flight was cancelled and the aircraft was deep‑cleaned, but the airline has re‑booked passengers and resumed service on other flights.

How can travellers prevent bringing bedbugs home?

Inspect luggage and clothing after travel, wash clothes on high heat or freeze items for an extended period to kill any insects.

Where this came from

HOW THIS PAGE WAS MADE

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